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FAQ

FREQUENTLY ASKED QUESTIONS

What do you offer?

Professional writing services for clients and job seekers around Australia and the world including: Resumes, Curriculum Vitae, Selection Criteria, and Cover / Thank You Letters.

What is the turnaround time?

Turnaround time varies depending on the services required but is usually 5-7 working days, on receipt of all relevant information. We can advise you of our current turnaround time at the time of your enquiry.

Please inform us if a deadline needs to be met, so that we can determine whether we are in a position to assist you.

What are the payment options?

CareerPro accepts Direct Bank Transfer or PayPal (Credit card payments can be made via PayPal). Payment must be made in Australian dollars only.

What is a Professional Certified Resume Writer?

A Certified Resume Writer is an internationally recognised qualification that ensures excellence in resume writing. Certified Resume Writers must undergo high standards of training and development, education and professional accreditation; and demonstrate excellence using best practice and industry expertise in marketing clients.

What kind of information do you need from me?

In order to highlight your unique achievements, contributions, and key experiences we require specific information pertaining to your career history, education, training and qualifications/knowledge.

What is the difference between a CV and a Resume?

A Curriculum Vitae (CV) is a comprehensive profile of your entire working life, usually several pages long and reserved only for positions requiring an in-depth investigation of your personal history such as those in academia. A resume should be more succinct, well presented, easy to read and understand, and should summarise your relevant skills, achievements, experience, and qualifications focused on your specific career objective.

I have to provide Selection Criteria for my application, can you help?

Yes! Selection criteria responses need to be specific and relevant to the position that you are applying for. In most cases you need to substantiate your abilities, qualifications, knowledge, skills, and experiences through providing evidence-based examples of your capabilities and capacity to perform the role. The majority of our clients find it difficult to transfer the skills they possess and results they have achieved into words, that effectively and proactively market them.

An expert writer will be able to objectively and professionally develop selection criteria responses, that will clearly give you the competitive edge and improve the quality of your written applications, helping you to secure more interviews and prospective job offers.

Do I need a Cover Letter?

Most definitely! It accompanies any resume/curriculum vitae and selection criteria statement you send; and is a way of introducing yourself and demonstrating your capabilities for the position.

When do I make payment?

Payment is required in full prior to the start of any project. Our services include up to two drafts of the resume and statement of selection criteria, advice from a professional resume writer, and the final resume and statement addressing key selection criteria in word and pdf. format.

Okay, so I want to go ahead, what now?

  • Once you decide to work with us we will email you a request for further information. We encourage you to complete this as well as you can and forward the completed document to us with other documents e.g. old resume, copy of job advertisement targeted etc. Our goal is to understand your work history, and previous achievements in detail so that we can write compelling content.
  • Once we receive this, we will review your information and if required contact you with additional questions in order to elaborate on the original detail provided.
  • Development of your resume / key selection criteria can now begin. Your draft documents will be emailed to you within 5-7 working days for your review and comment.
  • We then update the documents and finalise the project.

Concerned about needing to visit our offices - don't be !

As a virtual office environment, we deal exclusively via email and telephone. Whilst we have an office in Brisbane, we assist clients locally and nationally, and our resume writing/selection criteria processes are set up so that you can complete the whole process from the convenience of your own home or office. Through phone and email consultations we can access all of the information we need to develop a dynamic resume and statement addressing key selection criteria ready to market you.

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CareerPro is a web-based business, located in the western suburbs of Brisbane specialising in providing professional writing services for clients and job-seekers around Australia and the world. Over the course of her career, Nikky has assisted many job-seekers, like YOU, to secure their dream jobs. We support YOU to maximise your potential on both a professional and personal level, increase and enhance your chances of interview and job success through highlighting your unique experiences, knowledge and contributions.

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"Hi Nikky, This resume is amazing! I think that I had read similar comments to this on your website, but - I can't believe this was describing me when I was reading it! I am so happy that I decided to have you do this for me - the best investment for me for quite a while. I think that it is definitely going to be the secret weapon in obtaining a position. I am just in awe at your ability with words." DF, Bookkeeper

"Oh my goodness Nikky - this is amazing! You are certainly sensational at what you do and are totally worth the money! I would recommend you to anyone. I was a little uncomfortable at first reading this amazing resume that looked like it belonged to someone else, but once I read it in more detail you have described me and what I do to a tee! You are a very clever lady and you make me look very clever too!!!! LOL! The cover letter and selection criteria are so awesome and I'm 100% happy with these." DS, Administration Manager

"Hi Nikky, What you have written is amazing and I certainly could not word this application the way you have!" JJ, Service & Administration, University

"Thank you so much, I have to say I do look good on paper!" KB, Local Government, WA

"The outcome has far exceeded my expectations and I am over the moon with the result." KG, Executive Assistant

"Brilliant! I'm very happy with what you have written. Thanks so much and I'll let you know how I go." MR, Quality Assistant, Tertiary Education Institute

"You will be pleased to know that I was ranked No. 2 on this job - this is what I expected as the officer that has been acting in the position re-applied. I am actually going to be doing the job for 8 weeks so am pretty pleased with the result!"
DB, Client Services, Federal Government Department

"It sounds pretty damn good, would you employ me? Thanks so much for all of your help and the quickness of getting this done for me. I really appreciate it. Will let you know the outcome."
CM, Administration, Local Council

"Hi Nikky,
Resume is exactly what I wanted! Very professional Nikky, you are great with words. Thank you."
CB, Hair Stylist / Nail Technician

"The first draft looks fantastic!! I'm really happy with the wording and changes you made."
JC, Communications Manager

"Thanks for making my selection criteria so fantastic. I wanted to let you know that I did get interviews for all of the jobs."
JH, Administration, Local Council

"Morning Nikky, you have done a brilliant job with my resume. Thank you very very much."
JR, Executive Assistant

"Just wanted to thank you again for doing up the selection criteria for the Business Administrator position - I was shortlisted and had an interview yesterday. The interview went well I thought, but even if I don't get the job, it was invaluable experience for me. I should find out by the end of the week."
KW, Administrator, Tertiary Education Sector

"WOW, that was fast !!!! Thank you very much, they look fantastic."
LE, Administration

"I wasn't going to tell you until afterwards, but I have been offered and interview. The interview is being held this Tuesday at 11:40am. I didn't ant to jinx myself by telling you but I really wanted to let you know. Thank you so much and I will let you know how the interview goes.."
TS, PA, Private Education Sector

"WOW, thanks. I sound good! I didn't expect to hear back from you so soon."
JK, Environmental Management, State Government

"Hi Nikky,
That's fantastic, thank you so much. I would never have been able to write like that about myself. Funny thing is, a few of the personal type bits you added in, is exactly what I am like (ethics etc), so it was brilliant."
KH, Business Manager, Education Sector

"WOW - awesome. I am off work tomorrow & will scrutinise!! Looks fantastic at first read. Thanks Nikky."
MP, Consultant Change Management, Private Sector

"What great work! That all looks really great, you made it look so easy."
PT, Administration, Defence

"Your first draft is very good. I cannot believe it is my Resume. Thank you so much.."
RR, Entry Level Graduate, Public Sector

"Hi Nikky, it is brilliant, you made me sound perfect for the job. Thank you for your help."
MS, Registered Nurse, Allied Health Professionals, Centrelink

"Nikky, I just wanted to drop you a note to thank you for the personal attention that you provided as part of the development process we have been through in drafting my resume. The finished product has been a resume that presents my experience and achievements in a way that I would never have considered. You have provided a one-on-one consultancy that was most beneficial in tuning the vocabulary of my resume and skill focus for the industry I am targeting."
JM, General Manager,
Telecommunications, United Kingdom

"Thanks so much for taking me on as a client. I have nothing but praise for the work your business is doing and you have been unreal to deal with. Quick, accurate, pleasant! And yes the resume looks a lot better than before. I couldn’t believe how you managed to fit all that information into a few pages."
ID, QLD Government, Financial Controller

"Well, what can I say …………………..but what a job I am really pleased. I will have a really good read through it all tonite."
BW, Queensland Police, Automotive Engineer

"I just found out that I have been offered an interview for this job at (name removed) in Brisbane. You helped me with the resume and selection criteria. I had thought it was a bit out of my league so obviously your input helped to get me this far!"
KL, Postgraduate Student, Government Application

"Hi Nikky,
You are amazing! What an amazing job! Thanks so much for this so far and for your promptness. I may have a colleague here coming your way. "
AC, Business Specialist, Telecommunications

"Hello Nikky,
Wow and Thank you so much for this! You have done such a tremendous job. Of course you can enter it into the awards also :) I would love my resume to be a part of that as I think it is fantastic. Thanks for your wishes and I'm sure I'll get snapped up with this for sure. Good luck with your awards. Make sure you let me know how you go.”
AC, Business Specialist, Telecommunications

"Ahhhh Nikky!!!!!,
You are absolutely wonderful! Many thanks for ALL your assistance, hard work and guidance! Let me say that I thoroughly enjoy working with you, I’m very lucky to have you as my career CHAMPION!!!! Thank you very much for your encouragement and a warm hug back to you!!! "
IT, Marketing Executive, Tertiary Education Sector

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