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TERMS & CONDITIONSOUR COMMITMENT TO YOU: CareerPro prides itself on its service and quality. Did you know that 100% of our clients surveyed told us they'd recommend us to their friends? This is a fact we are highly proud of, and consistently strive on a daily basis to maintain. To ensure your happiness we:
Whilst we are committed to your satisfaction, CareerPro does have terms and conditions in place that act as a framework to all of our services provided. Please take the time to read these carefully before using our services and feel free to contact us with any questions you may have. We are here to help.
INTELECTUAL PROPERTY: All materials produced by CareerPro are copyrighted. Intellectual Copyright Law provides that the creator may enter into a licensing agreement that allows the work to be copied. Upon payment in full, the client is authorised to reproduce documents within the limits of copyright law. Partial payment, stop payment or any similar action by the client revokes the agreement to copy said documents, whereupon, reproduction is unlawful and subject to prosecution. A non-refundable deposit of at least 50% will be necessary to begin preparation of documents. Until balance is paid in full, documents remain the property of CareerPro and will not be forwarded in any form. Failure to pay balance waives any and all client rights to the documents and will result in prosecution under the law to collect the debt. TECHNOLOGY: CareerPro is a professional resume writing and career development firm, not a computing expert or instructor. Due to the varying nature of computer word processing software and the page alterations that can take place from computer to computer, based on printer and computer recognition, we cannot guarantee that your documents will appear perfectly on every computer screen. While we take every step to ensure your satisfaction, some issues are beyond our control and require you to make adjustments on your end. SUCCESS:Whilst CareerPro works actively with our clients to afford them the best possible support in their employment search, CareerPro does not guarantee interviews nor do we indicate or infer employment or other success as a result of using our services. REFUNDS & PAYMENT: By utilising CareerPro fees are for the services provided and are subsequently non-refundable. If a client decides to discontinue use of the services they have appointed CareerPro to perform, the client will be billed for the amount of time spent on their work prior and up to the time of cancellation. It is the client's responsibility to notify CareerPro immediately, and monies incurred for services provided up to the time of notification becomes due and payable immediately. Failure by the client to notify CareerPro of the cancellation will not entitle the client to a full reimbursement of the fee. CareerPro advises that quotes and prices are good for 60 days from the time of order placement. Current prices apply if an order is "shelved" and resumed after 60 days. A missed appointment will result in a $50.00 rescheduling fee. Rescheduling of appointments less than 24 hours prior to appointment time may require a rescheduling delay of up to 7 days due to client volume. In the case of multiple cancellations or no-shows, CareerPro reserves the right to refuse further appointments. In such cases, further resume work will be handled via fax and/or e-mail only. PRIVACY STATEMENT: Your privacy and confidentiality is our priority. CareerPro is committed to protecting your privacy. We will only use your personal information for the purposes of developing your career-marketing documents. Your personal information may be disclosed to our resume writing and career coaching contractors or any person with lawful entitlement to obtain the information as per your instruction (i.e. emailed to an email address nominated by yourself). Your consent to the above disclosures is taken to have been given when you submit your personal information to CareerPro. Your consent allows us to disclose or use your information for any reasonable purpose related to the development of your career-marketing document as contemplated by this Privacy Statement. Further, as we have a public interest duty to co-operate with law enforcement agencies and to prevent any threat to life, health or safety of any person, we may have to disclose your personal information for such purposes. CareerPro will not disclose your personal information to any other third party that is not listed above without your consent. |
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